Higher Cadence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

In Higher Cadence, we call your athletic activities "actions," as in live action. Throughout this policy, "action" refers to any tracked athletic event such as a run, ride, hike, or other activity.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address (used to sign you in)
• Display name and profile photo
• Optional profile details: bio, location, tagline
• Optional physical attributes for calorie estimation: gender, weight, height, birthdate
• Preferences such as unit system (metric/imperial)

Location and Action Data

When you record actions, we collect:

• GPS coordinates and timestamps forming your action track
• Elevation data (from GPS or route information)
• Action metrics: distance, duration, pace, speed, lap times
• Heart rate and cadence data (if connected from external devices)
• Media captured during actions (photos, videos, voice memos), including their location and timestamp

Routes

When you create or import routes, we collect:

• Route waypoints (GPS coordinates)
• Route name, distance, and elevation information
• Surface type classification

Social and Interaction Data

• Follower and following relationships
• Reactions and comments on actions
• Action visibility preferences

Device and Technical Data

• Device type and operating system
• App version
• Battery level (during live broadcasts)
• Push notification device token (if you enable notifications)
• Connected device information (watch, external sensors)

2. How We Use Your Information

We use your information to:

• Provide core functionality: Track your actions in real-time, calculate metrics, follow routes, and detect laps
• Enable live broadcasting: Share your real-time location and progress with viewers based on your visibility settings
• Support social features: Allow followers to view your actions, react, and comment
• Sync across devices: Keep your actions, routes, and profile synchronized
• Improve the service: Analyze usage patterns to fix bugs and enhance features
• Communicate with you: Send push notifications about actions from people you follow, reactions, comments, and other service updates

3. How We Share Your Information

Based on Your Visibility Settings

You control who can see your actions:

• Public: Anyone can view your action, including via shareable links
• Followers: Only users you've approved as followers can view
• Private: Only you can view your action

Service Providers

We work with trusted third parties to provide our services:

• Cloud database and authentication services
• Infrastructure, content delivery, and file storage services
• Apple Push Notification service (APNs) to deliver push notifications to your device

These providers only access data necessary to perform their services and are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Higher Cadence, our users, or others.

What We Do Not Do

We do not share your personal data with any third parties

4. Data Storage and Security

Your data is stored using industry-standard security practices:

• Data is encrypted in transit using TLS
• GPS tracks, routes, and media are stored in secure cloud storage

Action data is stored locally on your device for offline access and synced to our servers when connected. Local data persists until you delete the app or clear app data.

5. Your Rights and Choices

Access and Export

You can view all your data within the app, including actions, routes, and profile information.

Deletion

You can delete individual actions or routes at any time. To delete your entire account and all associated data, contact us at the email below.

Visibility Controls

You can change the visibility of any action at any time. Actions default to your preferred visibility setting.

Location Permissions

You can revoke location permissions through your device settings at any time. Note that location access is required for action tracking functionality.

6. Data Retention

• Action data: Retained until you delete it or your account
• Media: Uploads are retained until you delete them or your account
• Account data: Retained until you request deletion

7. Children's Privacy

Higher Cadence is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Our service providers operate globally, and by using Higher Cadence, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of Higher Cadence after changes constitutes acceptance of the updated policy.

10. Additional Rights for EU and California Residents

European Union Residents (GDPR)

We process your data based on contract performance (providing the service) and legitimate interests (improving and securing the service). You have additional rights including:

• Right to rectification of inaccurate data
• Right to data portability (export your data in a machine-readable format)
• Right to object to or restrict certain processing
• Right to lodge a complaint with your local data protection authority

California Residents (CCPA/CPRA)

We do not sell or share your personal information as defined by California law. You have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected].

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]